The faster we have these, the faster we source
You do not need all of it to start. Send what you have and we begin; the rest sharpens the search.
Part number & manufacturer
The MPN and brand, or the housing marking if that is all you have. A photo of the part helps.
Quantity & how urgent
How many, and whether the line is down today, critical within 24 hours, or urgent within 48.
Hand-carry availability
Whether you can collect, or need us to ship by air. It changes the fastest route we can offer.
End-use & acceptable alternates
Customer end-use, platform, acceptable alternates, and the maximum lead time you can accept.
Common questions on a line-down call
01Our line is down. How fast do you respond?
During business hours, Monday to Friday 09:00 to 18:00 EET, we come back within a few hours. Outside those hours, submit the form and we call you back first thing.
02What do you need from us to start?
The part number and manufacturer, or the housing marking and a photo if that is all you have. Then the quantity, how urgent it is, and whether you can collect the parts yourself.
03Can the parts move the same day?
When it matters, yes. We prepare the customs documentation ahead of the collection and keep a broker on call, so the parts are not held at the border.
04Do line-down requests jump the queue?
Yes. Time-sensitive requests are prioritised ahead of standard RFQs, and a person calls you back, not an automated system.
05Do we need an account to submit a request?
No. Use the form, or call the direct line on +359 2 411 00 69. We reply from a real inbox.