The fastest route we have between a part and a line that has stopped waiting for it.
Some deliveries cannot wait for a standard courier window. A line is down, or a build slot closes in a day. When that happens we arrange the parts to be carried directly and coordinate the collection so nothing stalls over a payment or a booking.
This is the logistics muscle behind our crisis sourcing. Finding the part fast only matters if it can also move fast.
When hand-carry is the only route
In each of these, a courier carrying the parts by hand gets them to the line faster than any freight lane can.
Plants with a stopped line
Every hour counts and standard shipping does not. We coordinate the quickest physical route and keep it moving through customs without a hold.
Shipments crossing the EU boundary
EX1 export documents, tariff codes, and country of origin prepared in advance. The paperwork is ready before the parts are, so the border is not the bottleneck.
Builds against a closing slot
A qualification run or a customer deadline that will not move. We get the material there inside the window, documented and clean.
Consignments that need eyes on them
Critical or sensitive parts that should not sit unattended in a depot. Hand-carry keeps them moving and accounted for the whole way.
From urgent call to parts on your dock
We confirm the route and the deadline
Where the parts are, where they need to be, and by when. We tell you the fastest realistic option and what it takes, before anything is booked.
Paperwork prepared up front
EX1, tariff codes, country of origin, and the commercial documents drafted before collection. A customs broker is on call for anything that needs clearing.
Collection coordinated, documents ready
The route is agreed, the paperwork is already drafted, and a broker is on call, so the collection happens as one managed handover instead of a series of separate bookings.
Delivered, documented, confirmed
Parts on your dock with the paperwork complete and a person who stayed on it end to end. You know it landed because we tell you, not because a tracking page updated.
The border is planned for, not discovered at it. We prepare customs documentation before a shipment moves and keep a broker on call, so a hand-carry does not turn into a wait at a checkpoint. The parts still come through verified channels with date codes and packaging confirmed. Speed does not cost you traceability.
Line down, or a deadline that will not move?
Tell us what you need and where. We'll come back with the fastest route we can stand behind. Every inquiry answered by a person. Not a bot.
Start a crisis request →Common questions on hand-carry and customs
01When is hand-carry the right route?
When a line has stopped, when a build slot closes within a day, when a shipment crosses the EU boundary, or when a consignment should not sit unattended in a depot.
02Who prepares the customs paperwork?
We do. EX1, tariff codes, country of origin and the commercial documents are drafted before collection, and a customs broker is on call.
03Who pays the freight?
On a hand-carry you arrange the carry and we prepare the customs documentation, so it clears without a hold. On courier shipments it depends on the size of the consignment and what we agree, and that is settled before anything is booked.
04How is the route decided?
We confirm where the parts are, where they need to be, and by when. Then we tell you the fastest realistic option and what it takes, before anything is booked.